Refund policy

Refund Policy

Last Updated: October 20, 2026

 

Thank you for shopping at varelostore. We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

 

Returns

We accept return requests within 30 days of the date your order is delivered.

 

To be eligible for a return:

 

The item must be unused, unworn, and in the same condition in which you received it.

The item must be returned in its original packaging, where applicable.

Proof of purchase or your order number must be provided.

To request a return, please contact us at help@varelostore.com before sending any item back.

 

Items returned without prior authorization may not be accepted.

 

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If you receive a damaged, defective, or incorrect item, contact us at help@varelostore.com as soon as possible and provide:

 

Your order number

A description of the issue

Clear photos or videos showing the problem

If the issue is confirmed, we will offer an appropriate solution, which may include a replacement, refund, or other resolution at no additional cost to you.

 

Non-Returnable Items

Certain products may not be eligible for return, including:

 

Personalized or customized products

Gift cards

Items marked as final sale

Products that have been used, damaged, or altered after delivery

Personal care or hygiene-related products where the original seal has been opened, when applicable

If you are unsure whether your item can be returned, please contact us before submitting your request.

 

Return Shipping

Unless the return is caused by a damaged, defective, or incorrect item, customers may be responsible for return shipping costs.

 

Original shipping charges are generally non-refundable unless the return is due to an error on our part.

 

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

 

Approved refunds will be issued to your original payment method. Depending on your bank, card issuer, or payment provider, it may take approximately 5–10 business days for the refund to appear in your account.

 

If more than 15 business days have passed since your refund was approved, please contact us at help@varelostore.com.

 

Replacement, Refund, Or Other Resolution

If you need to cancel or modify your order, please contact us as soon as possible.

 

We will make reasonable efforts to accommodate your request. We may provide a replacement or refund, depending on the circumstances.